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0 of 5 markedWhich differences should we keep when we organize work?
Similar names can describe the same thing, or answer different questions. This sitting tests those differences against your earlier decisions and a fresh reading of the stored records.
What I need from you
Review each recommendation below. Choose Agreed, explain where you differ, or leave it open.
The pictures give context; they do not prove the proposed classification. Open a row for the examples, current counts and limits.
Your answer settles the meaning we should build toward. It does not approve a database change, a finished filter list or a completed interface.
Should Customer Story be the shared name for accounts of using a product, with User Story finding the same work?
Use one name; preserve who is speaking. A person using a free product and a business using a paid product can both describe their experience. Requiring proof of payment would make the distinction unreliable. A label is a word or phrase describing a piece. A beat is a short stretch inside a video.
Already decided, 11 September: Vlog stays a word.
Already decided, 4 October: Several types can describe a whole piece, with one leading; a contained beat never supplies a whole-piece type by itself.
Examples and comparison material

See it in LinkedIn's ad library
See it in LinkedIn's ad library
See it in LinkedIn's ad library
Showing 3 of the 3.
What the library holds today
| Stored as Customer Story | 0 |
|---|---|
| Stored as User Story | 0 |
| Stored as Case Study | 149 |
| Stored as Testimonial | 16 |
| Stored as Product Review | 10 |
These are current whole-piece type counts. No result under a proposed name means only that this field does not use that name.
The working
You asked whether customer stories and user stories differ. The older suggestion divided them by whether the speaker paid. That was a proposal, not your definition.
The Singular Bank and Boston Children’s Hospital examples are stored as case studies. The NVIDIA speaker’s account is stored as a testimonial. These neighbors show why the definitions must be considered together.
I recommend Customer Story as the shared browsing name, with User Story reaching it too. Preserve the subject, company and relationship to the product separately, including when the relationship is unknown.
This would cover an account of use, not every endorsement or review. A short endorsement alone can remain a testimonial. The boundaries with Case Study and Product Review still need examples in the definitions review.
Your decision that a vlog can remain a useful kind is carried forward. A vlog may also tell a customer’s story when both descriptions apply to the whole piece.
The alternative is distinct Customer Story and User Story choices. That needs a reliable difference visible in the collected evidence, rather than an assumed purchase history.
No current piece is renamed by this answer. Prompt examples, search wording and neighboring definitions must be aligned before implementation.
Should an endcap remain distinguishable from other aisle displays, while both can be found through in-store displays?
Keep the distinction; offer a shared way in. End-of-aisle placement can matter to someone researching retail. Calling every aisle display an endcap would lose that difference.
Already decided, 10 August: Offline placement is part of the model, such as a news article showing an outdoor ad or an airport photo someone takes. Geography, language and reception are captured too.
Already decided, 3 October: A photograph of work links directly to the piece it depicts and keeps its own identity.
Examples and comparison material

See it on Instagram
Showing 1 of the 1.
What the library holds today
| Stored as Endcap Display | 0 |
|---|---|
| Stored as Aisle Display | 0 |
The wheel-merch paper image is comparison material. It does not show an endcap or establish a complete retail display. There is no direct example here to approve by appearance.
The working
Your retail brief named Best Buy endcaps, product pages and in-store displays. The old question treated aisle display as a possible synonym for endcap. That equivalence is not established by the available example.
I recommend retaining the distinction in discovery. People could enter through in-store displays, then narrow by the evidenced kind or placement without duplicating the work.
Whether the final distinction belongs in a display type or a placement choice depends on the broader retail review. This answer preserves the meaning; it does not force a particular tree.
The image titled That wheel merch tho — image three illustrates the current evidence gap. It cannot demonstrate the difference between end-of-aisle and other display placements.
A photograph keeps its identity and links to the display it shows when that display is known. The placement belongs to the displayed work’s occurrence, rather than becoming the photo’s identity.
The alternative is one broad In-store Display choice without a narrower distinction. That is simpler to maintain, but a researcher could not reliably filter for endcaps.
Neither proposed type appears in the checked field. That does not prove the library contains no photographed displays.
Should a branded object keep its kind, with gifting recorded separately when evidence supports it?
Keep gifting as a separate fact. The same hoodie could be sold or given away. A photo alone does not tell us which happened, and a gift may include several objects.
Already decided, 3 October: A photograph of work links directly to the piece it depicts and keeps its own identity.
Examples and comparison material

See it on Instagram

See it on Instagram
Showing 2 of the 2.
What the library holds today
| Stored as Corporate Gift | 0 |
|---|---|
| Stored as Merchandise | 0 |
The wheel-merch pictures show objects. They do not establish their recipients, sale terms or whether they were gifts.
The working
The old recommendation folded Corporate Gift into Merchandise and said the fold was free. That would be unsafe if useful gifting information had nowhere to go.
I recommend describing the object separately from its gifting purpose. The hoodie and keyring keep their own descriptions; a confirmed gifting use becomes an additional searchable fact.
An organized gift set may also be useful as a whole. It should link to its independently useful parts, rather than force the whole set and each object into one identity.
Unknown gifting status remains unknown. Neither the recipient’s identity nor the presence of a logo proves that an object was a gift.
The alternative is a separate Corporate Gift type alongside Merchandise. It makes gifting easy to browse, but the definitions must allow a gifted object to retain its physical kind.
This answer does not approve an automatic rename or invent a storage field. The retail definitions and relationship review must show how the gifting fact is preserved before any fold is implemented.
Should we keep how a product appears separate from the role it plays in a moment?
Keep the questions separate; clarify the choices. A moment is a stretch inside a video. A product interface can be shown while the product is the main subject, actively used, or only incidental.
Already decided, 13 July: A label on a piece must be true of the whole piece. A beat inside it is a moment.
Examples and comparison material

See it on TikTok

See it on TikTok

See it in LinkedIn's ad library
Showing 3 of the 3.
What the library holds today
| Analyzer records: interface shown and product is the focus | 767 |
|---|---|
| Analyzer records: interface shown and product actively used | 99 |
| Records with visibility words outside the active choices | 238 |
| All classification records on undeleted pieces | 3,355 |
These are stored descriptions, not a judgment that each video was analyzed correctly. Human and analyzer descriptions can be separate records. The pictures show source films, not proof of a particular classified interval.
The working
The earlier page recommended merging the questions because some words overlapped. I disagree with that reasoning. Similar words do not make the questions identical.
The live records include 767 analyzer descriptions pairing an interface on screen with the product as the focus. Another 99 pair an interface on screen with active use. Choosing only one of those existing answers would lose one of those facts.
The local prompt already asks these separately. It specifies a short visibility list and another list for product role. The active vocabulary agrees with that visibility list, yet 238 stored records use other visibility words.
That mismatch needs investigation through the actual prompt, writer and older analysis runs. It does not establish that the product-role question should absorb the visibility question.
The Sora release demo, the Sora generated-video post and the Codex sales demo remain useful source examples. Watching the exact intervals is still required to judge their recorded descriptions.
I recommend keeping the meanings separate and reviewing the choices. A physical product resting on a table, multiple products and an off-screen reference need clearer examples than the current list provides.
The alternative is a combined description that preserves both facts together. That can support search, but it must not reduce every moment to one value that erases a valid combination.
No automatic conversion or guarantee of avoiding reanalysis follows from this answer. Unknown values and human corrections must survive any later repair. Whole-piece types, campaign membership and credits keep their distinct meanings.
Can a campaign continue without a planned ending, while its purpose remains a separate description?
Allow ongoing campaigns; require evidence of the grouping. A coordinated customer-story campaign can continue over time. A search that collects every customer story is not automatically evidence of a campaign.
Already decided, 10 August: A campaign is a container you file pieces in. The kinds of grouping are a campaign, a brand-and-identity program, a project, and an event or season.
Examples and comparison material

See the page it sits in, on openai.com

See it on YouTube
See where it came from, on openai.com
Showing 3 of the 3.
What the library holds today
| Linked to Customer Stories | 30 |
|---|---|
| Linked to Customer Proof: AI in Action | 9 |
| Linked to Humans of HOKA | 8 |
| Linked to Customer Stories: AI in Action | 4 |
| Active campaign-kind choices | 21 |
These campaign records have no stored start or end date and are marked planning. Missing dates do not prove that they are ongoing, coordinated, or correctly grouped.
What you have said about this before
“could just be like ongoing product campaign for say chatgpt or codex vs a proper product launch or feature launch if that makes sense”— your decision-gallery notes of 16 August
The working
You suggested ongoing product campaign and questioned whether another container name was needed. I recommend allowing that possibility within Campaign, provided evidence supports a coordinated body of work.
The Ramp story and its captured page image are stored pieces. Humans of HOKA supplies another source example. Their stored memberships do not prove that each campaign record is correctly named or bounded.
Keep duration separate from purpose. A product launch and an ongoing product campaign can both promote a product; changing duration should not erase what they are trying to achieve.
The earlier proposal added always-on as another campaign kind. I would not make that the only way to represent duration, and I would not infer it merely from a blank end date.
A saved search for all customer stories can gather work across campaigns without asserting that the results form a real campaign. Your boards, trackers and reels can organize a useful selection independently.
The alternative is a separate program or series kind. That becomes useful if we find a real body of work whose relationships cannot be represented honestly by the approved grouping kinds.
This answer will guide grouping detection, time filters and campaign pages. It does not certify the existing campaign records or mean their current storage already supports every approved relationship.
Every number and every picture here came out of the live library on 4 October 2026, and each picture was fetched and checked before it was shown. Looking at this page changes nothing, and neither does answering it today.